Research 101
By Adam Thomas
February 2, 2023
0:00 / 01:00:08
Research 101

Hello, and welcome to Research 1 0 1, talking to your first customer. Couple of things before we get started. This is an active, workshop. We're gonna be here together for the next 50 minutes or so. And as much as you're learning from me, I would love to learn from you. If you have any questions, thoughts, ideas, feel free to leverage that chat.

Not only are you going to help me cuz I wanna understand more about what's holding folks back from talking to customers, which I think is super important. You may help someone else in the chat. We have people here from all over the world. The thing that binds us is the we want to learn together.

We're spending our time here together. So please, if you have a question always, feel free to type it in a chat. And I wanna make sure that we're all here, right? This is an active participant type of workshop. So if you're here and around, please type one in a chat.

There we go. Let's get these ones rolling. That's what I'm talking about, right? We're gonna get, you're getting excited. Ones, Look how many people are here. And we're here to learn. We're gonna learn together. So we are here to talk. Research 1 0 1, how do you talk to your first customer?

Starts with a admittance, that talking to customers is hard, right? We spend a lot of time thinking about what are we gonna do, what are we gonna say? I got a lot of folks who sent me insights on what was stopping them, and a lot of them, a lot of a lot of us are frozen with this idea that it's we just don't know how to do it.

So it's just easier not to you are not alone. As you can see, there's a lot of people here. And I also have been through this, and so let's start, let's get ourselves in the idea of sharing and. We just type one in a chat. I'd like for everyone to type in to the chat over the next few minutes.

What's one thing that's stopping them from talking to customers? And if you are feeling froggy, two, three things. What are the things that are stopping you from talking to customers? We're gonna talk about that. I want to get all of them in and, we're gonna knock 'em down one by one. So give it a go, two to three minutes.

Type once, type twice, type three times, fill it up and I'll see you in a bit.

All right. Awesome, There's a lot of things in the chat. A lot of themes, and I made this before we talked, but I'm gonna guess that

A lot of this is rooted in. Things like, can I talk to customers? Do I have access to customers? How do I talk to customers? How do I build trust within the organization to talk to customers? What questions should I ask? And the good news is we're gonna talk about all of that in the next 50 minutes, and we're gonna, we're gonna give some ex, we're gonna give some examples, and afterwards we're gonna send you some resources to help you.